Service overview
Express Parcel Delivery
Priority movement for time-sensitive documents and parcels between supported urban locations.
- Priority pickup and dispatch handling
- Order ID and AWB tracking on the ParcelXpress website
- Suitable for documents, samples and time-sensitive parcels
- Delivery timeline confirmed according to route and serviceability
Common use cases
Designed for
- Documents
- Urgent parcels
- Business samples
- Customer orders
Service overview
Standard / Surface Delivery
Cost-conscious domestic parcel movement for regular business and personal shipments.
- Surface and standard routing for eligible destinations
- Suitable for non-urgent parcels and routine dispatch
- Online tracking using Order ID or AWB
- Pickup and delivery subject to pincode serviceability
Common use cases
Designed for
- Regular parcels
- Retail dispatch
- Non-urgent shipments
- SME shipping
Service overview
E-commerce & COD Logistics
Shipment workflows for online sellers that need repeat dispatch, COD and return handling.
- Bulk shipment import from Excel or CSV
- COD, prepaid and company-billed shipment records
- Reverse-pickup and return-status workflow support
- Central shipment register for operations teams
Common use cases
Designed for
- D2C brands
- Marketplace sellers
- Online stores
- High-frequency dispatch
Service overview
Business & Bulk Shipping
Operational shipping support for SMEs, distributors and teams managing multiple consignments.
- Single shipment creation or bulk manifest upload
- Order ID, AWB, route, ETA and status management
- Shipment timeline updates from the WordPress backend
- Commercial requirements handled through customer support
Common use cases
Designed for
- SMEs
- Distributors
- Corporate dispatch
- Recurring routes
Service overview
Reverse Pickup & Returns
Return-movement workflow for eligible e-commerce and business shipments.
- Return-to-origin and reverse-pickup status options
- Delivery-attempt and exception status tracking
- Movement notes and current-location updates
- Customer-visible tracking timeline for shipment events
Common use cases
Designed for
- Returns
- Exchanges
- RTO shipments
- NDR follow-up